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Frequently Asked Questions

FAQ's

I need help with an order, what should I do?

We're here to help! If you have any questions or trouble with an order, please reach out to us at shop@thekoma.com

What is your Return Policy

Please visit this page to view our return policy for a variety of items.

When will my item ship?

Items will ship as soon as our distributor has manufactured the product. This usually takes a couple days, followed by the number of days in the shipping option you select at check out.